Even if a company has a well-written procedure, a policy, or an operations manual, it is very easy for employees to misinterpret them.

To enable better communication of a policy, it is advisable to provide additional simple to understand information along with the policy.

For example, one may wish to give out simple examples for each clause of a policy, or a video or any other learning material.

If a policy is of utmost importance for everyone to understand correctly in a specific way, a company may wish to conduct an awareness test and rate the understanding of its employees.

In some situations, a testing is mandatory. For example, in the UK, certain regulated enterprises, need to have a policy for Anti Money Laundering and a record of the awareness of employees.